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Luvik
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Established service businesses

Systems built aroundhow your business runs

We start with the work that is costing you most, then build one system around the tools your team already uses.

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For businesses that outgrew the way they work

Different businesses, the same shape: work arrives, people move it along by hand, and the admin grows with the business.

  • Professional services

    Recurring client work, documents and deadlines that all look alike.

  • Trades and service companies

    Jobs, quotes, scheduling and the follow-up nobody has time for.

  • Agencies

    Onboarding, approvals and reporting done again for every client.

  • Specialist B2B

    Long sales cycles, and a handover that has to be right first time.

How we work out what to build

Every business we look at is already running. The question is which part of it should stop being done by hand.

  1. We learn how the work happens now

    One job followed from start to finish, with the people who actually do it.

  2. We find the step that costs the most

    The one that eats the most hours, or quietly loses the most work.

  3. We design around the tools you keep

    Your CRM or job system, your inbox, your spreadsheets. We build around them rather than replacing them.

  4. We build one system, then extend it

    The first system has to earn the next one. No package, and nothing switched on all at once.

What a system should do, and what it should not

Automating the wrong half of a business makes it worse. We are specific about where the line sits before anything is built.

SYSTEMhandles the repeat work

  • The repetitive steps that happen the same way every time
  • Everything logged, so you can see what it did
  • Chasing, reminding, confirming and logging
  • Preparing work so a person can decide quickly

PEOPLEkeep the judgement

  • Judgement calls, exceptions and anything unusual
  • Relationships and the difficult conversations
  • Pricing, negotiation and scope
  • Anything your customer would want a person for

Every message a system sends is written in your words and approved by you before it goes live.

Tell us what's getting in the way

What takes too much time, what keeps going wrong, or what you wish happened without anyone remembering. We'll tell you whether a system would help, and what we would build.

We read it and reply by email. If it looks like a fit, the next step is a short call.

Book a Discovery Call