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Luvik

Estate and letting agencies

Win more instructionsWithout growing the workload

We build around the systems your agency already uses to keep enquiries, valuations and follow-up moving.

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The same Rightmove enquiry, two ways

Watch both sides at once.

A valuation request arrives at 9:47pm on a Monday.

Without LuvikEXAMPLE RUN

  1. Rightmove enquiry arrivesMON 21:47A landlord or vendor asks for a valuation.
  2. It waitsMON 21:47Overnight in the office inbox.
  3. Checked by handTUE 11:20Someone reads it between viewings.
  4. Details copied acrossTUE 11:34From the Rightmove email into the CRM.
  5. Nobody is assignedTUE 11:34It sits on nobody's list.
  6. Follow-up slipsFRI 16:02The week fills with viewings.
  7. The lead goes coldNEXT WEEKThey instructed another agent.

With LuvikEXAMPLE RUN

  1. Rightmove enquiry arrivesMON 21:47The same request, the same minute.
  2. Captured and answeredMON 21:47A proper reply in your agency's name.
  3. QualifiedMON 21:48Selling or letting, the address and their timing.
  4. Your CRM is updatedMON 21:48Alto, Reapit or the CRM you already use.
  5. Negotiator assignedMON 21:48The valuer or negotiator who covers the area.
  6. Follow-up handledTUE 09:00Valuation times offered, and a reminder if they go quiet.
  7. Valuation bookedTHU 14:00A PERSONThursday at 2pm. The agent takes it from there.

Where instructions quietly go missing

  • The valuation with no follow-up

    The visit went well. Then the week got busy and nobody chased it.

    EXAMPLE RECORD

    Valued Tue · next contact: none

  • Viewing feedback never chased

    The landlord or vendor wants to know how it went. Nobody has asked the viewers yet.

    EXAMPLE RECORD

    4 viewings · feedback collected: 0

  • Old valuations left in the CRM

    They didn't instruct last year. Nothing reminds anyone to call back.

    EXAMPLE RECORD

    Last contact: 11 months ago

  • Nobody sees what's stalled

    It comes up at the Monday meeting, a week late.

    EXAMPLE RECORD

    Last activity: 8 days ago

Works alongside

Built around the software your agency already uses

We build around these. Integration depth is confirmed before implementation.

  • Rightmove
  • Zoopla
  • Reapit
  • Alto
  • Street.co.uk

Show us how an enquiry moves through your agency