Sheet 03 — Privacy & data
How Luvik handles data.
Plain language · last updated August 2026
The short version: our own outreach uses business contact information only, client data is used solely to build and run that client’s systems, we never sell data, and every opt-out is honoured instantly and permanently.
What we process
Luvik designs, builds and supports AI automation and workflow systems for businesses. To do that, we process business contact data for our own outreach: names, job titles, company names, business email addresses, and company details drawn from public professional sources — plus, for clients, the business records their systems need (enquiries, quotes, bookings, customer records, and other workflow data) shared with us to work on their behalf.
Client records can include the contact details of individual customers. Those are processed only on that client’s instructions, only for the workflow that client has asked us to build or run, and never for our own marketing. Our own cold outreach goes to businesses only — we never cold-email consumers.
Client data
- Records a client shares with us are used solely to build and run that client’s system. They are never pooled, resold, or reused for anyone else.
- Access is limited to what the workflow actually needs.
- A client’s current customers are suppressed from cold outreach entirely.
- When an engagement ends, the client’s records are returned or deleted on request.
Outreach conduct
- Low daily sending volumes; every contact verified before a send.
- Every message identifies who it is from and carries a working way to opt out.
- Any opt-out — reply, unsubscribe, or a simple “no thanks” — is honoured instantly and permanently.
What we never do
- Sell, rent, or trade contact data.
- Email anyone who has opted out.
- Use a client’s data for another client.
Questions or requests
To ask what we hold about you, to be removed, or anything else: henok@luvik.co. Requests are handled by the founder, quickly.